Terms & Conditions

Last updated: June 25, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Drivo Auction service, operated by Drivo Rent A Car ("Drivo Auction," "we," "us," or "our"). Drivo Auction is an online, business-to-business marketplace for used fleet and rental vehicles. Please read these Terms carefully — by using the Services or placing a bid, you agree to them.

1. Acceptance of Terms

By accessing, registering for, or using the Services, or by placing a bid or completing a purchase, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are using the Services on behalf of a business, you represent that you are authorized to bind that business to these Terms. If you do not agree, do not use the Services.

2. Eligibility & Accounts

The Services are intended for automotive dealers and other business buyers. To register and participate, you must be at least 18 years old, capable of forming a legally binding contract, and provide a valid company name and business address. You are responsible for holding any dealer license, resale certificate, or registration that applies to your purchase, and for complying with the laws that govern titling, registering, and reselling the vehicles you buy.

You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts are for your business use and may not be shared or transferred. Notify us immediately of any unauthorized use of your account.

3. The Auction Service

Drivo Auction is an online marketplace through which Drivo Rent A Car offers its used fleet and rental vehicles for sale to registered participants. We may, at our discretion, add, modify, suspend, relist, or remove listings; correct pricing or descriptive errors; and open, extend, shorten, or close auctions. Auctions that have received bids and have passed their end time may be closed automatically and awarded to the highest bid.

4. Bidding

When you place a bid, you make a binding and irrevocable offer to purchase the vehicle at your bid amount, subject to these Terms. Each bid must meet or exceed the current high bid plus the minimum increment shown on the listing (the default minimum increment is $250).

You are responsible for all bids placed through your account. The highest valid bid when an auction closes wins, subject to our acceptance and verification. We may reject, retract, or cancel a bid in cases of suspected error, fraud, or bid manipulation. Platform administrators do not place bids.

5. Buy Now

Some listings offer a "Buy Now" price. Selecting Buy Now is an immediate and binding commitment to purchase the vehicle at the Buy Now price, and it ends the auction for that vehicle. Buy Now purchases are subject to the same payment, pickup, and "as-is" terms as auction wins.

6. Winning, Purchase Price & Fees

If you submit the winning bid or complete a Buy Now purchase, you are obligated to complete the purchase. The purchase price is your winning bid amount (or the Buy Now price).

We do not charge a buyer's premium or auction fee on top of the winning price. You are responsible for any applicable taxes, title and registration fees, and the cost of transport or pickup. We will typically contact you within 2–3 business days after the sale to arrange completion.

7. Payment

Payment of the full purchase price is due within seven (7) days after the auction closes or the Buy Now purchase is made, unless we agree otherwise in writing. Payment must be made in U.S. dollars using the method(s) we specify.

Ownership and the right to take possession of the vehicle do not pass to you until we have received payment in full and all required sale documents are completed.

8. Title, Documents & Pickup

After we receive full payment and all required sale documents and paperwork are completed, the vehicle will be made available for release. You are responsible for arranging and paying for the pickup and transport of the vehicle from its listed location, and for taking possession within the time we specify.

Risk of loss passes to you upon release or pickup of the vehicle. If you do not pick up the vehicle within the specified time, storage or related fees may apply and are your responsibility.

Title release. The vehicle title will be released to you only after full payment has been received and the funds have cleared and been posted to our account. Please allow up to 14 business days for funds to clear.

9. Vehicles Sold "As-Is, Where-Is"

All vehicles are used, former fleet or rental units and are sold strictly "AS-IS, WHERE-IS, WITH ALL FAULTS," except for the limited Engine & Transmission Warranty described below. To the fullest extent permitted by law, and except for that limited warranty, we disclaim all warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No statement, photograph, condition report, or description creates a warranty. You are solely responsible for performing your own inspection and due diligence before bidding or buying.

Limited Engine & Transmission Warranty. If, within 10 days of the date of sale, the engine or transmission experiences a malfunction that is determined to have been a pre-existing condition at the time of sale, we will repair the issue at no cost to you. This warranty does not cover normal wear and tear, neglect, misuse, abuse, accidents, improper maintenance, or failures that occur after the sale and are not related to a pre-existing condition. It is limited to repair only and does not include vehicle replacement or refund. You are solely responsible for transporting the vehicle to and from our repair facility.

10. Vehicle Information & Listings

Listing details — including mileage and odometer readings, condition scores, market value estimates (such as MMR), photographs, announcements, and disclosures — are provided for your convenience and may contain errors or omissions. They are not warranties or guarantees.

We make reasonable efforts to present accurate information but do not warrant its completeness or accuracy. Where a discrepancy exists, the vehicle's actual condition governs.

11. Non-Payment & Default

Bids and Buy Now commitments are binding, and failure to pay or complete a purchase is a breach of these Terms. If you fail to pay in full within the required period or otherwise fail to complete a purchase, we may, in addition to any other remedy available to us:

  • cancel the sale;
  • relist or resell the vehicle;
  • recover any resulting deficiency and related costs;
  • suspend or terminate your account; and
  • bar you from future participation in the Services.

12. Prohibited Conduct

You agree not to:

  • place bids you do not intend to honor;
  • manipulate bidding or otherwise interfere with the integrity of the auction process;
  • use bots, scrapers, or other automated means, or attempt to circumvent access controls or security;
  • share, sell, or transfer your account;
  • misrepresent your identity, affiliation, or eligibility; or
  • use the Services for any unlawful or fraudulent purpose.

13. Account Suspension & Termination

We may suspend, restrict, or terminate your account or access to the Services at any time, with or without notice, for conduct we believe violates these Terms or is harmful to other users, to us, or to third parties — including non-payment, fraud, or misuse. Deactivated accounts may be retained in accordance with our Privacy Policy. You may stop using the Services at any time.

14. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. This Section applies to the Services (the platform); the sale of vehicles is also subject to the "As-Is, Where-Is" terms above.

15. Limitation of Liability

To the fullest extent permitted by law, Drivo Rent A Car and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or relating to your use of the Services or any vehicle purchase, even if advised of the possibility of such damages.

Our total aggregate liability for any claim relating to a vehicle will not exceed the purchase price you paid for that vehicle. For claims not relating to a specific purchase, our total aggregate liability will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Drivo Rent A Car and its affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your bids or purchases, or your violation of these Terms or of any applicable law or the rights of a third party.

17. Governing Law & Disputes

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above, and we may communicate material changes through the Services or by email. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.

19. General

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact Us

If you have questions about these Terms, contact us:

Drivo Auction

Operated by Drivo Rent A Car

Email: auction@drivo.com

Phone: +1-855-550-0008